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Browsing Articles by Author "Hauptfleisch, S."

Browsing Articles by Author "Hauptfleisch, S."

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  • Hauptfleisch, S.; Uys, J.S. (SA Journal of Industrial Psychology, )
    This qualitative research study explored the work experience in a call centre environment in an information technology call centre based in South Africa, which service foreign customers exclusively. Three data collection ...

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