Determining the factors causing human error deficiencies at a public utility company.

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dc.contributor.author Badenhorst, F.W.
dc.contributor.author Van Tonder, J.
dc.date.accessioned 2009-07-29T07:04:08Z
dc.date.available 2009-07-29T07:04:08Z
dc.date.issued 2004
dc.identifier.citation 2(3), 62-69. en
dc.identifier.uri http://hdl.handle.net/10210/2807
dc.description.abstract According to Neff (1977), as cited by Bergh (1995), the westernised culture considers work important for industrial mental health. Most individuals experience work positively, which creates a positive attitude. Should this positive attitude be inhibited, workers could lose concentration and become bored, potentially resulting in some form of human error. The aim of this research was to determine the factors responsible for human error events, which lead to power supply failures at Eskom power stations. Proposals were made for the reduction of these contributing factors towards improving plant performance. The target population was 700 panel operators in Eskom’s Power Generation Group. The results showed that factors leading to human error can be reduced or even eliminated. en
dc.language.iso en en
dc.publisher SA Journal of Human Resource Management en
dc.rights Complies with the rights as specified by the publisher: http://sajhrm.co.za/ & Copyright University of Johannesburg en
dc.subject Industrial mental health en
dc.subject Human error events en
dc.subject Positive attitude en
dc.subject Positive feelings about work en
dc.title Determining the factors causing human error deficiencies at a public utility company. en
dc.type Article en

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