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Factors affecting the retention of knowledge workers.

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dc.contributor.author Sutherland, M.
dc.contributor.author Jordaan, W.
dc.date.accessioned 2009-08-04T09:25:47Z
dc.date.available 2009-08-04T09:25:47Z
dc.date.issued 2004
dc.identifier.citation 2(2), 55-64. en
dc.identifier.uri http://hdl.handle.net/10210/2928
dc.description.abstract One of the characteristics of knowledge workers is their high level of mobility. The cost of labour turnover of these key resources is high in both financial and non financial terms. There is thus a need to understand what the factors are that underpin the retention cognitions of knowledge workers. Data was collected from 306 knowledge workers in full time employment representing a wide range of demographic groupings. The results showed that job satisfaction and organisational commitment do not predict knowledge workers’ proposed future length of service. Factor analysis revealed seven underlying dimensions of retention cognitions. Cluster analysis revealed nine distinct clusters of knowledge workers with regard to their retention cognitions. High levels of individualism, need for challenge and focus on personal development were demonstrated. The implications of these findings are discussed. en
dc.language.iso en en
dc.publisher SA Journal of Human Resource Management en
dc.rights Complies with the rights as specified by the publisher: http://sajhrm.co.za/ & Copyright University of Johannesburg en
dc.subject Knowledge workers en
dc.subject Labour turnover en
dc.subject Job satisfaction en
dc.subject Organisational commitment en
dc.title Factors affecting the retention of knowledge workers. en
dc.type Article en

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