Business intelligence and the telecommunications industry : can business intelligence lead to higher profits?

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dc.contributor.author O'Brien, J.
dc.contributor.author Kok, J.A.
dc.date.accessioned 2010-08-12T07:34:45Z
dc.date.available 2010-08-12T07:34:45Z
dc.date.issued 2006-12
dc.identifier.citation South African Journal of Information Management, Vol. 8(3), Sept. 2006 en
dc.identifier.uri http://hdl.handle.net/10210/3405
dc.description.abstract Organizations are finding it increasingly difficult to increase profits as competition in the marketplace continually pressurizes margins. Organizations will have to do more to enjoy sustainable profits in the future and information technology could arguably be the key to assisting management with the task of increasing profits on a sustainable basis. Business intelligence (BI) could be the competitive advantage for organizations to increase profitability. South Africa is faced with an unemployment rate of over 40% and it is not desirable that costs are contained by reducing staff. It is clear that innovative ideas should be looked at to ensure that organizations continue to make profits. Information management programmes offer the necessary tools to ensure that efficient and strategic decisions are made. en
dc.language.iso en en
dc.publisher Department of Information and Knowledge Management, University of Johannesburg en
dc.rights This work is licensed under a Creative Commons Attribution License en
dc.subject Telecommunications industry en
dc.subject Business intelligence en
dc.subject Competitive intelligence en
dc.subject Decision support systems en
dc.title Business intelligence and the telecommunications industry : can business intelligence lead to higher profits? en
dc.type Article en
dc.type.peerreview Peer reviewed en

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