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Maximising the value of knowledge workers

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dc.contributor.author Steyn, P.D.
dc.contributor.author Du Toit, A.S.A
dc.date.accessioned 2010-08-12T07:38:21Z
dc.date.available 2010-08-12T07:38:21Z
dc.date.issued 2009-03
dc.identifier.citation South African Journal of Information Management, Vol. 11(1), Mar. 2009 en
dc.identifier.uri http://hdl.handle.net/10210/3406
dc.description.abstract This article focuses on the role of knowledge workers and their contribution to the achievement of an enterprise's objectives. Knowledge workers do not have enough time to keep abreast of new knowledge and need more than motivation to assist with the capturing of tacit knowledge. The purpose of the empirical survey was to determine the role and contribution of knowledge workers to the objectives of a South African technology-oriented company. A high percentage of respondents indicated a positive relationship between a worker's position on the organisational hierarchy and the opportunities for the worker to make knowledge contributions. The metrics applied to measuring the contribution of knowledge workers need to be considered carefully. en
dc.language.iso en en
dc.publisher Department of Information and Knowledge Management, University of Johannesburg en
dc.rights This work is licensed under a Creative Commons Attribution License. en
dc.subject Knowledge workers en
dc.subject Organisational hierarchy en
dc.subject Productivity en
dc.title Maximising the value of knowledge workers en
dc.type Article en
dc.type.peerreview Peer reviewed en


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