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Browsing Department of Sociology (ETDs) by Subject "Attitudes of call center employees"

Browsing Department of Sociology (ETDs) by Subject "Attitudes of call center employees"

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  • Motseke, Dieketseng M. (2007-08-31)
    This dissertation explores the class identity of call centre agents in Johannesburg. My interest in the topic arose from an apparent contradiction. On the one hand, I had read sociological literature that had depicted ...

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