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Job characteristics and burnout : the confounding and moderating effect of neuroticism

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dc.contributor.advisor Dr. Carolina Henn en_US
dc.contributor.author Thomas, Natasha F.
dc.date.accessioned 2012-06-05T10:15:49Z
dc.date.available 2012-06-05T10:15:49Z
dc.date.issued 2012-06-05
dc.date.submitted 2011-05-24
dc.identifier.uri http://hdl.handle.net/10210/4894
dc.description M.Comm. en_US
dc.description.abstract The main aims of this study were explored using the Job Demands-Control-Support (JDCS) model. The first aim was to test the isostrain and buffer hypothesis of the JDCS model. The second aim was to investigate the role that neuroticism played in the relationship referred to above. A cross-sectional design was used. The sample (N=644) represented a diverse range of working participants within the Gauteng region of South Africa. The Job Content Questionnaire (JCQ), the Maslach Burnout Inventory – General Survey (MBI-GS), and the NEO Five-Factor Inventory Revised (NEO-FFI-R) were administered. In terms of the latter, only the items relating to neuroticism were analysed. The results indicated that job characteristics combined additively to predict burnout. Control moderated the relationship between demands and exhaustion. Neuroticism had a main effect on all three dimensions of burnout, and acted as a confounding variable in the relationship between demands and exhaustion. Neuroticism also acted as a buffer between demands and exhaustion, demands and cynicism, demands and professional efficacy, support and exhaustion and support and professional efficacy. The implications, limitations and recommendations relating to these results are discussed. en_US
dc.language.iso en en_US
dc.subject Job characteristics en_US
dc.subject Burn out (Psychology) en_US
dc.subject Neuroticism en_US
dc.subject Job demands en_US
dc.subject Job stress en_US
dc.subject Personality en_US
dc.subject Industrial psychology en_US
dc.subject Job Demands-Control-Support model en_US
dc.subject Job Content Questionnaire en_US
dc.subject Maslach Burnout Inventory en_US
dc.subject NEO Five-Factor Inventory en_US
dc.title Job characteristics and burnout : the confounding and moderating effect of neuroticism en_US
dc.type Mini-Dissertation en_US

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