Browsing Faculty of Management by Subject "Service quality"

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Browsing Faculty of Management by Subject "Service quality"

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  • Saunders, Stephen G.; Petzer, Danie J. (ANZMAC, )
    The act of guarding a car at a public parking space is a common service offered by "car guards" in Southern Africa. The car guard normally relies solely on tips in return for the service given. The objective of this research ...

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