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Recruitment and retention of IT staff within a leading South African bank

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dc.contributor.author Mohlala, J.
dc.contributor.author Goldman, G.A.
dc.contributor.author Goosen, X.
dc.date.accessioned 2012-07-25T10:16:51Z
dc.date.available 2012-07-25T10:16:51Z
dc.date.issued 2009
dc.identifier.citation 21st Annual Conference of the Southern African Institute of Management Scientists- Port Elizabeth , 13-16 September 2009 en_US
dc.identifier.isbn 978-1920176-53-2
dc.identifier.uri http://hdl.handle.net/10210/5278
dc.description.abstract The Information Technology (IT) industry is currently faced with a shrinking pool of skilled IT employees as a result of the increasing demand for these employees. This increasing demand has put organisations under pressure to start devising retention strategies in order to retain the targeted employees. This paper is based on the study that was done in the IT department of one of the leading banks in South Africa. The study was conducted in order to understand the leadership's view on employee attraction and retention, and how these can be used as tools for reducing skills shortages in the IT department of the understudied bank. Findings of this study, which followed a qualitative methodology, indicated that high employee turnover is the main contributor of the skills shortages within this department. The non-existence of a proper retention strategy is making it difficult for the leadership team to identify the type of skills that are critical to the organisation and to retain such skills. en_US
dc.language.iso en en_US
dc.publisher The Southern African Institute of Management Scientists en_US
dc.subject Information technology industry en_US
dc.subject Information technology employees en_US
dc.subject Employee retention en_US
dc.subject Employee recruitment en_US
dc.title Recruitment and retention of IT staff within a leading South African bank en_US
dc.type Article en_US

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