Browsing Department of Mechanical and Industrial Engineering Technology by Author "Martens, Justin Grant"

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Browsing Department of Mechanical and Industrial Engineering Technology by Author "Martens, Justin Grant"

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  • Martens, Justin Grant (2012-05-30)
    Total Quality Management (TQM) is a philosophy with a primary focus on the customer which has been adopted by many companies the world over. The purpose of this mini dissertation was to understand its history, evolution ...

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