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The application of Belbin's team role theory in information service enterprises

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dc.contributor.advisor Prof. A.S.A. du Toit en_US
dc.contributor.author Van Heerden, Dalina Louise
dc.date.accessioned 2012-09-11T09:53:18Z
dc.date.available 2012-09-11T09:53:18Z
dc.date.issued 2012-09-11
dc.date.submitted 1999
dc.identifier.uri http://hdl.handle.net/10210/7449
dc.description M.Inf. en_US
dc.description.abstract Belbin's team role theory is a popular team building tool. This study aims to establish whether Belbin's theory can be meaningfully applied to an information service enterprise. Belbin's team role theory is explained and its uniqueness, when compared with similar theories such as Margerison and McCann's team role theory and the Myers-Briggs Type Indicator, is highlighted. Belbin's theory is then applied to a team in the Unisa Library to evaluate how the 'end-user', the trainee, views the value of this team role theory. Their views are then evaluated using a research/evaluation questionnaire. The findings are discussed and the conclusion is reached that Belbin's team role theory can be meaningfully applied in an information service enterprise. The feedback of the respondents indicates that they were satisfied with the accuracy and truthfulness of the results and that they were of the opinion that their team roles reflected their personalities rather than their values and culture. For them the main value lies in the renewed self-insight and increased self-confidence gained from the exercise. They also indicated its potential for improved cooperation and problem solving within team context. Furthermore they were confident that the team roles could be used when the reengineering plan is implemented in the Unisa Library. Finally it is recommended that team building needs to form an integral part of the reengineering implementation process. With regard to team development the need to focus on the 'task', 'team', 'individual' and the 'organisational context' is emphasised. en_US
dc.language.iso en en_US
dc.subject Belbin, R. M. en_US
dc.subject University of South Africa. Library. en_US
dc.subject Teams in the workplace en_US
dc.subject Information services - South Africa en_US
dc.subject Reengineering (Management) - South Africa en_US
dc.title The application of Belbin's team role theory in information service enterprises en_US
dc.type Thesis en_US

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