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Browsing Department of Psychology (ETDs) by Author "Wassenaar, Erika"

Browsing Department of Psychology (ETDs) by Author "Wassenaar, Erika"

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  • Wassenaar, Erika (2002)
    This study was conducted within the context of a Cellular Company within various Contact Centres. The study was based on Rothman's Development Research Model. The aim of the study was to analyse, design, develop, implement ...
  • Wassenaar, Erika (1997-05)
    The objective of this research is to determine the effectiveness, or lack of, the mentor program, as part of the Rand Afrikaans University's (RAU) project 100, as well as obtaining workable suggestions to improve the ...

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