Dysfunctional psychological aspects of working in a fast food industry

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dc.contributor.author Ukandu, Nnenna E.
dc.contributor.author Ukpere, Wilred I.
dc.date.accessioned 2012-11-02T15:56:57Z
dc.date.available 2012-11-02T15:56:57Z
dc.date.issued 2012
dc.identifier.citation Ukandu, N.E. & Ukpere W.I. 2012. Dysfunctional psychological aspects of working in a fast food industry. African Journal of Business Management, 6(7):2634-2643 en_US
dc.identifier.issn 1993-8233
dc.identifier.uri http://hdl.handle.net/10210/8023
dc.description.abstract The management within fast food industry has the ability to make their employees’ jobs equal, either enjoyable and rewarding or miserable and boring. Employees are the striking force of an organization, and without them, the organization cannot not function. Therefore, giving employees some forms of autonomy and offering them challenging work can enhance their levels of motivation and satisfaction. Conversely, workers can portray a good mood, emotion and morale if there is positive feedback, good communication and supervision. A case study approach was employed, since the study covered only the fast food industry. Semi-structured interview was utilised to obtain information from senior and store managers, while closed-ended questionnaires were distributed to the rest of the staff members. This research focused on fast food workers that have at least six (6) months of experience to enable the researcher to obtain a valid result. This paper offers managements at fast food outlets in Cape Town insight into how to deal with the psychological problems that (their) employees face, and to prevent potential dangers that these problems are associated with in terms of workers. en_US
dc.language.iso en en_US
dc.publisher Academic Journals en_US
dc.rights © Academic Journals, 2012. Available online at http://www.academicjournals.org/AJBM. DOI: 10.5897/AJBM11.1478 en_US
dc.subject Employees - Mental health en_US
dc.subject Work - Psychological aspects en_US
dc.subject Fast food industry en_US
dc.title Dysfunctional psychological aspects of working in a fast food industry en_US
dc.type Article en_US

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