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E-counselling at the University of Johannesburg : a pilot programme case study

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dc.contributor.author Errera, J.
dc.contributor.author Roestenburg, W.
dc.contributor.author Rensleigh, C.
dc.date.accessioned 2012-11-12T18:11:07Z
dc.date.available 2012-11-12T18:11:07Z
dc.date.issued 2012
dc.identifier.citation Errera, J., Roestenburg, W. & Rensleigh, C. 2012. E-counselling at the University of Johannesburg : a pilot programme case study. International Review of Social Sciences and Humanities, 3(1):24-35. en_US
dc.identifier.issn 2248-9010
dc.identifier.uri http://hdl.handle.net/10210/8174
dc.description.abstract With the advent of the Internet and related Web resources and the integration thereof into our everyday life has made it impossible for social work practitioners to ignore the possibilities and challenges that would develop within practice conditions. Practitioners more and more realise that changes due to technological advancement will continue to have a substantial impact on the human services, since information is the key resource used in service delivery. This article reports on some of the results of a PhD study which aimed to design, develop and test an online counselling programme within a naturalised setting via Psychological Services and Career Development (PsyCaD) at the University of Johannesburg. A developmental case study research design, including both exploratory and applied dimensions, was employed and the pilot intervention that ensued was coined the LATS WELL-BeING counselling programme. It encompassed a four session asynchronous e-mail based service and information regarding the experiences of both clients and practitioners were recorded via direct questionnaires and online surveys. The study enabled the researcher to gather information about the application of the online counselling programme and the interaction between the e-counsellors and actual clients within a naturalised setting. en_US
dc.language.iso en en_US
dc.publisher International Review of Social Sciences and Humanities en_US
dc.rights © International Review of Social Sciences and Humanities. 2012. Available online at http://irssh.com/. en_US
dc.subject E-counselling en_US
dc.subject Online counselling en_US
dc.subject University psychological services - South Africa - Johannesburg en_US
dc.title E-counselling at the University of Johannesburg : a pilot programme case study en_US
dc.type Article en_US

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